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Customer Comments

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Rate Our Services

 We rescued our cat only a few months before needing to leave her for our holiday. She is a nervous cat who takes time to come around to people but the staff at Carols really put me at ease. I was allowed to view the caterry which is away from the dogs and very cosy. I rang to check during my holday and they reassured me that she had settled in fine. When we picked her up she seemed very happy. I couldn't recommend them enough and wouldn't go anywhere else.
Pixie's Mum

It was my dog Birdys first experience staying in a kennel. He is 13 years old and he absolutely loved it. The staff were so kind and attentive to his needs. They took him for walks, let him play with the other dogs after ascertaining which dogs he was bonding with and gave him plenty of play time splashing about in water. He was free to roam around the garden and the kitchen like he would at home and didn't have to be locked up in an enclosure or kennel. I think he still misses everyone there. Thank you Carols Kennels for looking after my dog so wonderfully. I couldn't recommend the kennels enough.
Birdy's Mum

Lovely friendly staff who love dogs. There aren't many places i'd feel comfortable leaving my little dog but i'd happily bring him here if i'm going away
Max's Mum

Carol and her team took care of my 4 dogs for a week and they came back in better condition that i left them in! I highly recommend Carols Kennels.

Very welcoming friendly team. I recommend them to take good care of your dog.
Tia's Dad

I've used this place for my dog for some years. Very caring staff, my dogs well looked after and dietary requirements met. The dogs are walked daily. If you don't want your dogs to mix the staff honour that. Mine mix and have fun, it's their break from us. I forgot their bedding this time, most upset but the kennels said no problem they would provide a duvet for them.

Daisy was very happy there. Carols kennels is an extremely friendly place.
Daisy's Dad

Scally loves going to Carols Kennels, she loves all the people working there and sometimes meets her four pawed best friend to play with.
Scally's Mum

The Alf dog loves his holidays at Carols.
Alfie's Dad

Wouldn't take our dogs anywhere else!
Harley and Denby's Dad


Pets Name: Gracie
First time my little rescue and I have been apart, I was really concerned that she would be happy and not get stressed, I need not have been so concerned, Carol rang me and said she was fine, we were both pleased to see each other when I collected her and it was obvious she had been very well looked after. I would be happy to recommend Carol and all the staff and would have no hesitation in boarding my little girl with them again.


Pets Name: Moo

Our golden retriever, Moo, rushes in without a backward glance. He is obviously very happy to come here for holidays. As well as piece of mind for us we are also grateful to be able to leave him for a day when we have serious shopping in Bristol. We highly recommend the friendly staff who make him welcome.


Pets Name: Meg

My Collie Meg has been visiting Carol's since she was a puppy and loves staying here! She gets so excited and thoroughly enjoys her play days & holidays at Carol's. Carol & her staff are fantastic, they work incredible hard to ensure your pets have a wonderful stay away from home. Thank you x


Pets Name: Madoc

Madoc my Welsh Springer Spaniel has been going to Carol's since he was a puppy. He is now 7. I can't praise enough the care and attention given to him by Carol & her staff. He has been blind since aged 4 and they take such special care of him which is so much appreciated, considering his condition. I think he loves being at Carol's more than home!


Pets Name: Freud

Outstanding. Our cat Freud spent Christmas and New Year with Carol and her team. A family emergency meant he needed to stay a little longer. Carol helped sort this out and gave constant reassurance that the boys were OK. She has been such a support to both myself and my mum as her cat is also staying at the kennels. We cannot thank her enough. Freud has come home happy like he's never been away which is how it should be. Wouldn't go anywhere else. Thank you all so much.


Pets Name: Millie and Floyd

We have been using Carols kennels a coupl of years now and would not use any other kennels.I think the world of my dogs and trust they are ins excellent hands.Carol and her staff are absolutely amazing with them. They are cared for first class,can't,praise them enough.we can holiday knowing they are in safe hands.Thankyou so much Carol and your wonderful staff,would recommend you to anyone,anytime. Loving,caring pool Millie and Floyd love you !!


Pets Name: Mila

Mila loves coming to Carol's - she rushes in for her holiday, tail wagging. All the staff at the kennels know her and treat her like a princess. She's been coming to Carol's for 12 years and bounces in like a puppy. I know that the team love Mila like their own and she comes home well fed, fit and happy. I'd never go anywhere else and recommend it highly


Pets Name: Fudge

What a fantastic place for your much loved dog to holiday! Fudge has been coming here for 7 years as did my dog and my parents dog before him. They are such a wonderful group of staff, so friendly and caring and you know your dog is in good hands from the minute you arrive until the time you pick them back up. Fudge knows when he is lucky enough to be going to the kennels and gets so excited from the minute we turn off the main road and is normally in a state of frenzy by the time we pull up. The minute the door is opened he’s gone to be with his friends both humans and canines without a backward glance. He has such a wonderful time playing with the other dogs that he is absolutely shattered when I pick him up and sleeps for hours. Cannot recommend the kennels highly enough and would never go anywhere else!!!


Pets Name: Billy

After a local recommendation we trialled our Billy at Carol’s Kennels – he loved it! Since then we have left our sheltie twice a year for the last 9 years and he always comes back happy, healthy and shattered (in a good way). The staff all know Billy and treat him like their own with lots of cuddles. We would thoroughly recommend Carol’s Kennels and we know Billy would if he could talk!


Pets Name: Ozzy, Barney, Minnie and Ted

My 4 collies are amzingly well looked after every visit, we have been using Carols since before she took over many years ago and it is a great place. they are an incredible team and work very hard to ensure everyone is happy, one of mine has recently started having fits when stressed, The team have bent over backwards to help desensitise him by frequent short visits and play sessions. You are all truly marvellous and we thank you from the bottom of our hearts for the care you take.


Pets Name: Macintosh

Carol & her staff looked after Belle, Beauty & William in exemplary fashion with friendliness & care. They now look after our young one. Can’t recommend Carol & her team highly enough. Alan & Ann


Carol and her team look after our dogs as if they are their own. We can’t thank them enough for everything they do.
Viv (Charlie’s Mum)

Wonderful service as always. My big Bullmastiff stood outside wagging her tail waiting to come in for the weekend. Highly recommended.
Emma (Elsa’s Mum)

Our Leonberger Juno loves coming here. She gets excited as we drive down the road. All the staff are caring and obviously love dogs. Would recommend to anyone.
Amy (Juno’s Mum)

Lizzie is 12 years old and has been coming here since she was a puppy, it is home from home for her. We have recently moved to Oxford but will still be bringing Lizzie back here. Thank you.
Peter (Lizzie’s Dad)

I have been bringing my 3 Labradors here since they were puppies and would not even consider going anywhere else. The dogs go straight through the doors without a second glance and always come out looking healthy and happy, making me feel completely at ease about leaving them. Thank you to Carol and her wonderful staff.
Lucy (Meg, Jazz and Louie’s Mum)

I’ve been bringing my dog Charlie to Carol’s Kennels for over 9 years. Carol and her team are so fantastic with him that he’s never unhappy to be dropped off. In fact, he often trots straight through the door without a backward glance. Everyone interacts with him and I can see he’s very fond of them. It means so much to me to know that Charlie is happy when I’m away. There is nowhere else I would trust to look after him with so much love and attention.
Sarah (Charlie’s Mum)

Pets Name: Otto,Ozzy and Monty Maple

Message Body:
My babies love to come on their holiday to Carol’s. They enjoy the play and care and always come home exhausted from all the fun they have had!!
When they are dropped off, they don’t even look back!

Pets Name: Charlie Woodward

Message Body:
Just collected Charlie from his first holiday at Carols. One very happy chappy. Thanks guys

Pets Name: Rex

Message Body:
I have only used the kennels a few times, but I am over the moon the first day I went too look round with Rex they are all really friendly and nice people and can’t do enough to help. They were understanding when I drop my baby off for the first time. And he was really happy too go. He wags his tail every time he goes now and is always happy when I pick him up. Will always use even when move too Hereford. Thank you so much for all you do.

Pets Name: Jerry and Sasha

Message Body:
We are alway leave JJ and Sasha here, they have a wonderful time and come home tired and happy.

Pets Name: Cassis

Message Body:
Cass our working cocker spaniel has been coming to Aunty Carol’s since she was six months old, nearly six years ago. She can’t wait to get in to see all the staff and they in turn always seem pleased to see her. We’ve never used a kennel before but family circumstances forced us to put Cass into kennels at a very young age – we’re so very glad we did – don’t know what we would do without you! Whatever it is you are doing (and we never ask!) keep doing it because our dog loves you to bits xx

Pets Name: Sparky & Daisy

Message Body:
Carols Kennels are fantastic, Carol and her team are full of love and care for our dogs 2 mad spaniels Sparky and Daisy. They have helped us out of some really bad times when we needed care for them quickly and have shown us just as much care and love too. We call the kennels ‘ play scheme’ and Sparky & Daisy get really excited when we tell them they are going to play scheme and can’t wait to get inside.
Thank you Carol and team you are really appreciated and loved.

Pets Name: Mousse

Message Body:
I wouldn’t take my dogs anywhere else (well, I did years ago when I hadn’t been organised enough to get them into Carol’s, and never again). Carol and all her amazing staff just love dogs, and always remember mine with huge affection. Recently I had a family emergency with no warning, and they were incredible. My dogs don’t want to come home. Wonderful staff. If I ever move away, I will always bring my dogs back to Carol’s if I need to go away!

Pets Name: Mocha & Rex

Message Body:
We have been using Carols Kennels for years and our two dogs wouldn’t go anywhere else. I would highly recommend them. All the staff are friendly and welcoming and treat the animals as if they are their own.

Pets Name: Roxie

Message Body:
I was really worried about putting our 6 month old puppy in kennels when we went on holiday. Why did I worry Roxie had the time of her life. Carol and her team were so great they made such a fuss of her and when I collected her she looked so well and cared for that I will have no worries ever again of putting Roxie in kennels as long as it is Carol’s Kennels. Thank you so much

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